Terms of Service

Introduction

These Terms of Service ("Terms") govern your use of the MyPetLifestyle website (mypetlifestyle.shop) and your purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

Account Registration

To place orders, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate and complete information.

Products and Pricing

• All product descriptions and images are provided for informational purposes. We strive for accuracy but do not guarantee that descriptions, images, or pricing are error-free.
• Prices are displayed in USD and are subject to change without notice.
• We reserve the right to limit quantities, refuse orders, or cancel orders at our discretion.

Orders and Payment

• By placing an order, you are making an offer to purchase the products in your cart.
• We accept payment via major credit cards and other methods available at checkout, processed securely through Stripe.
• Your order is confirmed only when we send you an order confirmation email.
• We reserve the right to cancel any order if we suspect fraud or unauthorized activity.

Shipping and Delivery

• We offer shipping to select regions. Shipping costs and estimated delivery times are displayed at checkout.
• Free shipping is available on qualifying orders as indicated on our website.
• Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or customs.
• Risk of loss passes to you upon delivery to the carrier.

Returns and Refunds

• We offer a 30-day return policy for unused and unopened products in their original packaging.
• To initiate a return, please contact us with your order number.
• Refunds will be processed to the original payment method within 5-10 business days after we receive the returned item.
• Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.
• Damaged or defective items may be exchanged or refunded at no additional cost.

Product Safety

• Our pet products are designed and tested for safety. However, we recommend supervising your pets during use, especially with toys and accessories.
• Always choose products appropriate for your pet's size and breed.
• We are not liable for injuries or damages resulting from misuse of products or failure to follow product guidelines.

Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of MyPetLifestyle and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission.

User Content

By submitting reviews, photos, or other content, you grant us a non-exclusive, royalty-free license to use, display, and distribute that content on our website and marketing materials.

Limitation of Liability

To the maximum extent permitted by law, MyPetLifestyle shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Governing Law

These Terms are governed by the laws of the jurisdiction in which MyPetLifestyle operates. Any disputes shall be resolved in the courts of that jurisdiction.

Changes to Terms

We may update these Terms from time to time. Continued use of our website after changes constitutes acceptance of the updated Terms.

Contact Us

If you have questions about these Terms, please contact us or email us at support@mypetlifestyle.shop.